Automating Product Delivery on Discord

By Cartcord Team · Automation · 2026-06-24

After verified capture, Cartcord attempts the selected file, link, key or role delivery. Manual orders require seller work. Inspect the delivery result for blocked DMs, missing membership or role permissions; a captured payment is not a guarantee of successful fulfillment.

When a customer buys, Cartcord captures the payment, records the order, and delivers the product in the same flow. Role-based products are especially powerful: sell access to a premium channel, and Cartcord attempts the configured role grant. Discord membership, permissions or review holds can require seller follow-up.

Recover an existing purchase

Buyers sign in with the original Discord account at cartcord.com/purchases, find the order and choose View delivery. This is private purchase recovery, including when DMs were blocked. Payment and delivery states are separate. New recovery/staff bot commands are rolling out, so use the web route if a command is not available.

Refund status and role access

The merchant issues refunds in PayPal. Cartcord records verified completed provider refunds, preserves access for partial amounts and closes new delivery access after cumulative full refunds. Eligible saved Cartcord role grants are queued for removal, but the new worker is still rolling out; check completion with support. Pre-existing or overlapping valid grants are protected. Already downloaded copies and external URLs cannot be recalled.